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Return Policy

If you are not entirely happy with the products that you have chosen you may exchange them within 7 days of receipt. We offer an exchange only policy for items of the same value or more, so long as the item being exchanged is in perfect condition, unused, unwashed and within the original packaging.

 

We will only offer a refund if a manufacturing fault has occurred. We cannot accept an item returned as “faulty” if the damage caused to the product is clearly due to wear and tear or misuse.

All jewellery products are excluded from our returns policy for hygiene reasons. Return of an item is at your own cost unless the item is faulty.

Please note: SALE ITEMS AND JEWELLERY CANNOT BE RETURNED. SALE ITEMS ARE ALL FINAL SALE. SHIPPING CHARGES ARE NON-REFUNDABLE.